Digital transformation capabilities in manufacturing SMEs: Gaining agility through IT capability configurations


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Pelletier, C., L'Écuyer, F. et Raymond, L. (2023, January 3-6). Digital transformation capabilities in manufacturing SMEs: Gaining agility through IT capability configurations. Dans 56th Hawaii International Conference on System Sciences, Maui, Hawaii.

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Adopting a capability-based view of digital transformation as a 2nd-order ‘dynamic’ capability, this paper investigates how 1st-order dynamic and operational IT capabilities are strategically configured and aligned by manufacturing SMEs in order to gain organizational agility. Resulting from a fuzzy-set qualitative comparative analysis (fsQCA) of 67 Canadian SMEs, our results show that a high level of organizational agility is concretized when these firms align at least three dynamic IT capabilities and one operational IT capability. Through three high-performing configurations composed of the sensing, learning, coordinating and integrating dynamic IT capabilities along with the IT management capability and e-business capability, we demonstrate which capabilities are present to achieve a high level of organizational agility, and under what environmental condition they manifest themselves. Providing a richer description and deeper understanding of the interrelationships between the IT capabilities required by manufacturing SMEs’ digital transformation, our contributions are both practical and theoretical.

Type de document: Document issu d'une conférence ou d'un atelier
Mots-clés libres: Making Digital Transformation Real Digital transformation Dynamic capabilities Industry 4.0 Organizational agility Strategic it alignment INRPME
Date de dépôt: 10 juill. 2023 19:36
Dernière modification: 10 juill. 2023 19:36

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